Please read these Terms and Conditions carefully before using the Jitaa platform. They define the rights and responsibilities of both you and us.
Important Notice: By registering an account or using the Jitaa platform, you are considered to have fully agreed to these Terms and Conditions. If you object to any of the terms, please refrain from using the platform.
Jitaa (jitaa.win) is an online gaming platform built specifically for users in Bangladesh. These Terms and Conditions form a legally binding agreement between Jitaa and its users.
Jitaa's Terms and Conditions may be updated at any time. When changes are made, we will post a notice on the platform and give you the opportunity to review the new terms. Continued use of the platform after any changes constitutes your acceptance of the updated Terms and Conditions.
These Terms and Conditions apply in both Bengali and English. In the event of any conflict, the Bengali version shall take precedence.
To open an account on Jitaa, you must provide accurate and truthful information. Creating an account using false or misleading details is strictly prohibited and may result in permanent account closure.
Each individual may only open one jitaa account. Opening multiple accounts is strictly prohibited. If multiple accounts are found, all of them will be closed and deposited funds may be forfeited.
Warning: Opening an account in someone else's name or using another person's details is strictly prohibited and may lead to legal consequences.
Keeping your account password secure is your responsibility. Do not share your login credentials with anyone. We strongly recommend enabling two-factor authentication (2FA) for your account's security.
Jitaa is a responsible gaming platform. We strictly prohibit anyone under 18 from registering or playing. Age verification is mandatory at the time of registration.
Age requirement: The minimum age to participate on Jitaa is 18. A copy of your national ID or passport may be required for age verification.
Jitaa reserves the right to initiate additional age or identity verification at any time if a case appears suspicious. Your account may be restricted until verification is complete.
Deposits on Jitaa can be made via bKash, Nagad, and Rocket. All transactions are conducted through secure, encrypted channels. Please ensure you provide accurate details when making a deposit.
For security purposes, jitaa ensures that all deposits are made from the account holder's own mobile banking. Deposits through third parties are strictly prohibited.
Depositing using another person's mobile banking account may result in a temporary account suspension and delays in returning funds.
Withdrawing winnings on Jitaa is simple and secure. Withdrawal requests are typically processed within 24 hours, though identity verification or additional security reviews may extend this timeframe.
Withdrawal requests are processed as quickly as possible on business days between 9:00 AM and 10:00 PM.
Jitaa's bonus and promotional offers are designed to give players added value. However, each bonus comes with its own terms that must be followed.
New members receive a 100% match bonus on their first deposit (up to BDT 10,000). A minimum deposit of BDT 500 is required to qualify. The bonus must be claimed within 48 hours of the first deposit.
VIP members receive exclusive bonus and cashback offers that differ from standard promotions. Separate terms apply to VIP bonuses.
All games on Jitaa are powered by RNG (Random Number Generator) technology, which ensures completely fair and unbiased outcomes. No game result can be predicted or manipulated in advance.
Each game has a set minimum and maximum bet limit. These limits vary by game and are subject to change at any time. Higher bet limits may apply for VIP members.
Certain activities are strictly prohibited to maintain the fairness and integrity of the Jitaa platform. Any violation may result in immediate account closure and forfeiture of all funds.
If suspicious activity is detected, jitaa reserves the right to suspend an account for investigation without prior notice.
Jitaa believes gaming is entertainment, not a source of income. We place the highest importance on every player's mental and financial wellbeing, which is why Jitaa offers a range of responsible gaming tools.
For more details, visit our Responsible Gaming Page See.
Jitaa reserves the right to close or suspend any account for the following reasons:
If you wish to close your account yourself, please contact our support team. You will be given the opportunity to withdraw any remaining balance before closure. Please note that bonus balances are non-refundable.
Inactive accounts may be charged an inactivity fee of BDT 50 or 5% of the balance (whichever is lower) per month. To keep your account active, make at least one transaction every 12 months.
Jitaa reserves the right to modify these Terms and Conditions, in part or in full, at any time. Where changes are significant, users will be notified in advance via email or through the platform.
If a dispute arises, please contact our support team in the first instance. We will endeavour to respond within 7 business days of receiving your complaint. If the matter cannot be resolved through our support team, it may be referred to third-party mediation.
For any questions or complaints, please contact us: [email protected]
Jitaa is more than a gaming platform — it's a trusted environment where your safety and enjoyment come first.
Your information and funds are protected by SSL encryption and advanced security technology. Every transaction is verified and secure.
All of Jitaa's rules are written clearly and are easy to understand. There are no hidden terms — what is stated is what applies.
Our trained Bangla-speaking support team is available around the clock to assist you with any issue.
Fast deposits and withdrawals via bKash, Nagad, and Rocket. Most transactions are completed within 15 minutes.
We put player wellbeing above business. From setting limits to self-exclusion — all the tools are there.
From the Welcome Bonus to VIP cashback — Jitaa has special rewards waiting for every member.